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Senior Elizabeth Gordon said she has come to know SPU facility
maintenance worker Neil De Witt very well since she moved into the
Davis apartments in June.
"We've had Neal (the awesome-est Plant worker) up here about 20
times since I moved in," Gordon said in an email, "because
everything is breaking one by one -- from faucet to waste disposal,
doors to the dishwasher, it has all broken down."
Efforts are being made to improve campus house and apartment
living. Associated Students of Seattle Pacific (ASSP) senate
unanimously passed a proposal winter quarter to form a Campus
Housing and Apartments (CHA) committee to serve as a voice for
students who are living in those facilities.
"There has been much concern and debate over the issue of
housing, specifically, that more and more students are moving off
campus and that the campus facilities aren't being filled," Gordon
said.
Gordon is an ASSP senator and a strong advocate for housing
renovation and restoration. She said that she is particularly
enthusiastic for the CHA committee because it provides a voice for
residents who are concerned with the condition of their houses or
apartments - even to the point of not wanting to live there.
"I live in Davis now, but last year I was in Robbins and the
conditions were terrible. I would sleep over at friends'
apartments," she said. "I slept in Davis for a week."
"It's kind of sad that I'd rather sleep on a couch somewhere
else rather than in my own apartment," she said.
While senate committees such as the CHA committee can't pay for
or directly organize restoration of campus apartments and housing,
Gordon said that "senate has the power to encourage things to be
done."
The mission of the CHA committee is to help foster and improve
community living in the campus apartments and houses; to provide a
stronger voice to help the residents say what they want to say,
said CHA committee chairman and ASSP CHA Senator, Dan Donohoe.
Donohoe said he feels strongly about making the committee open to
all CHA residents.
"I want students to feel they can be involved with this
committee," said Donohoe, "it's not exclusive."
There are about 450 students living in CHA, according to
Donohoe.
Donohoe said that a large goal for the committee is to create
the "feel of a public forum for students to voice concerns."
The committee is also working on revising the Robbins Hall
constitution to apply to all CHA. According to Donohoe, doing this
will help answer the question of how CHA should function in the
future.
One of the main functions of the committee is to communicate to
the appropriate authorities issues that residents see as priorities
on the administration's to-do list, according to Donohoe.
Many students see maintenance and conditions as being the first
priority.
"Why on earth would a junior or senior want to live in sub-par
housing that costs a butt-load, when they can find something much
nicer, for cheaper?" said Gordon. "The issue here is that the
apartments on campus are in terrible condition."
Junior Heather Wood, who lives in the Dravus building of the
Wesley Apartments, said that housing was a big factor when deciding
whether to attend SPU.
"I saw SPU housing when I first came here as a transfer student
and I said, 'There's no way I'm living in that,'" Wood said. "It
looks like they haven't had maintenance for years."
In order to get a better understanding of what the residents
feel is the most important area needing attention, Donohoe said
that the committee is working on putting together a survey for Peer
Advisors (PAs) to distribute to students to gather their
opinions.
"We are an arm of the senate and are still limited with what we
can do," said Donohoe. "I just want to make things better for next
year and improve some things this year as much as we can. We need
student feedback to know where to start."
Amanda Keverkamp is the social and behavioral sciences senator
and part of the CHA committee. She said that one of the top goals
of the committee is to create better communication between
apartment residents and administration and get a better
understanding of what they have the power to do.
"We're still figuring out what we can do as a committee," she
said. "We want to help the administration understand where we're
coming from."
The committee is working with Residence Life to organize their
efforts and work with the power they've been granted.
Leigh Hopkins, Residence Life Coordinator for CHA, has great
hopes for the committee's effectiveness.
"It is great to see people taking an active interest in where
they live and hope that the committee will get a good response and
support from residents."
Hopkins said that she also hopes that students will take
advantage of the committee's initiative and contribute to their
efforts.
"The committee can only guess what residents want, so they
(residents) should be actively involved if they want their voice
heard," she said. "The committee really wants to hear what
residents want so they can advocate for their needs to the office
of Residence Life, ASSP, Office of University Services, etc."
A factor largely impacting the condition of CHA is finances.
Budget cuts imposed on maintenance staff, have deeply impacted
their ability to service residents' requests to the best of their
ability, said John Mansfield, Manager for Building Maintenance.
"When we were cut from three to two staff we had to go to a
every two week rotation," he said via email. "We still take care of
emergencies as they come up, but green cards could take two to four
weeks to resolve of the non-emergency nature."
However, many students wouldn't want to pay the amount necessary
to completely fix up their house or apartment because the cost
wouldn't seem worth it, according to Don Mortenson, director of
business and planning.
"They think in terms of how long they're going to live there,"
said Mortenson. "It wouldn't seem practical."
Donohoe has been working with Murray Lawson, director of
university services, to put together a work sheet that would help
students understand the break down of the costs involved in CHA.
Most importantly, said Donohoe, students are unclear and concerned
about where their money is going.
Director of Universoty Maintenance John Mansfield said that some
of the more unusual cleanup requests include "TP (toilet paper) in
Hill Hall trees, or the beach that was created in the Hill Hall
bathroom a couple of weeks ago, bowling balls on 6th Hill." Pranks
have been an issue this year, said Mansfield, and that has been a
factor impacting the staff's ability to answer service calls.
"Whenever a prank happens we have to respond and this takes us
away from our primary mission and typically results in a large cost
to the university," he said.
Mansfield pointed out that students can best help maintain the
condition of their living space and avoid damage fees by making
sure to inform maintenance staff of any problems.
"Many times we find out there have been problems for an entire
year that were never reported to us and the new residents are upset
as to the problem," he said. "The old adage 'we can't fix what we
do not know about' is true."
Mansfield explained that typically maintenance is "inundated by
requests at the end of the year" because students realize that they
will be fined by a problem in their unit and want it fixed right
away.
He said that while he can't guarantee that Housing will not levy
a fine, "If those repairs were shared with us in advance then it
could be taken care of quicker," because the work load is more
spread out.
Kevercamp lives in the Davis apartments. In the beginning of the
year, she said, her and her roommates made several service calls.
Their apartment was a mess.
"We can see why there are so many unfilled beds," she said.
"Some of our apartments were never deep-cleaned like we were
told they would, and I lived in probably the worst apartment in
Robbins," said Gordon.
"When you fix something and it's nicer than you found it, you
know there's a problem," she said. "You shouldn't have to scrub
things or find them dirty when you move in."
Mortenson agreed that the maintenance needed for CHA is a
problem, but said it is difficult to address because SPU does not
have the funds to do upgrades.
"It's a Catch-22. On current basis we would need to raise rents
to do upgrades on current housing -- but that would cause students
to move off campus because it's too expensive," he said.
Mortenson said that, as it is set up now, the budget for housing
stands on its own and students are charged only enough as is
necessary.
"Housing is self-contained," he said. "What is paid for housing
is used for housing."
Gordon said she believes that more attention needs to be
directed toward the condition of housing if SPU is to keep a steady
flow of students living on campus.
"If SPU wants to keep the money of students rolling in for
housing, then they MUST improve the conditions of the apartments to
add incentive!" said Gordon in an email.
About an average of $10 million is gained from housing, but
Mortenson said that can't be relied on to balance the entire
budget. It covers just the cost of housing.
"It's in everyone's best interest to maintain housing for
retention because it keeps costs down."
The rate at which housing can be fixed up is static, according
to Mortenson, and he said that "it'll be four to five years before
we get around to all housing."
Ways to avoid end of the year damage fees.
1. Don't damage living space
2. Take time to thoroughly check your living space and note on
your check-in form all areas of wear and tear. (be sure to
carefully sniff walls for the minty smell of toothpaste -- could be
holes covered up by last resident!)
3. Fill out green cards and don't be afraid to be assertive. But
don't forget to be patient, too; those guys are busy!
4. Check out the online green card maintenance request system
for more expedient and documented service.
5. Only use plasti tak or 3M hooks. To avoid grease spots on
your posters or photos, use 3M poster strips.
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